Bitney Adventures Children’s Books & Gifts Privacy Policy

Last updated [October 2, 2023]

Introduction

[Bitney Adventures Children’s Books & Gifts] – DBA Bitney Adventures, (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.bitneyadventures.com], including any other media form, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. By using this Site, you are agreeing to the collection and use of your information according to the terms of this privacy policy. By providing your information to this site, you are agreeing to the collection and use of your information according to the terms of this privacy policy as stated.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

This Privacy Policy was created using Termly’s Sample Privacy Policy Template, found on: https://termly.io/resources/templates/privacy-policy-template/, accessed June 2020, and using the WordPress included Privacy Policy Guide text template, accessed September 2022.

Collection of Your Information

We may collect information about you in a variety of ways. We have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information such as what was purchased, when it was purchased, and the address (email address or physical address) where it should be sent.
  • Customer information such as your name, email address, billing, and shipping information.

We maintain access to this information to help fulfill orders, process refunds, and support you. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you purchase an item on the Site, or when you choose to participate in various activities related to the Site, such as emailing us or completing a form. We will use this information for reasons including but not limited to:

  • Sending you information about your account and order.
  • Responding to requests related to your order.
  • Processing payments and preventing fraud.
  • Complying with any legal obligations we have.
  • Sending you our newsletter, if you choose to subscribe.

You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site. If you submit a contact form to, for example, subscribe to a newsletter, the information you provide (name and email address), will be used to send the newsletter to you. You can learn how to unsubscribe from a newsletter you have subscribed to by viewing the information in the “Options Regarding your Information” section of this privacy policy.

Derivative Data

Information our web host’s servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. While you visit our site, we will track:

  • Products you have viewed: This may be used to show you products you have recently viewed.
  • Location, IP address, and browser type: This may be used for purposes such as estimating taxes and/or shipping.
  • Shipping address: This may be used to estimate shipping before you place an order, and to send you the order once you have made a purchase.

We will also use cookies to keep track of cart contents while you are browsing the Site. Please see the “Cookies and Web Beacons” section in this privacy policy to learn more about how we use cookies.

This information may also include your device name and type, your operating system, your phone number, your country, and other interactions with the Site, as well as any other information you choose to provide.

Financial Data

We do not store your financial information. All financial information is stored by our payment processor, WooCommerce, according to the WooCommerce Privacy Policy. You are encouraged to review their privacy policy and contact them directly with any questions related to how they handle your data.

Mobile Device Data

Device information, such as your mobile device IP, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Embedded Content from Other Websites

Articles, newsletters, and/or pages on the Site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Data Retention

Your data, including but not limited to purchase information, order history, and analytics information, may be retained by us to reference prior orders, Site visits, content popularity, retrieve information needed for tax, accounting, or audit purposes, and/or any reason associated with maintaining business-related records. Your information may also be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with legal requirements.

Rights you have over your Data

If you have an account on the Site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes, including but not limited to purchase information, shipping address, and order history. Your data that has been processed by a third-party may be retained by them according their privacy policy; for more information, please see the “Third-Party Service Providers” section in this privacy policy.

Use of your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • Deliver targeted advertising.
  • Deliver newsletters, offer new products, services, recommendations, and/or product updates to you, if you choose to sign up for our newsletter.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  • Increase the efficiency and operation of the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Perform other business activities as needed.
  • Address potential fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Process payments and refunds.
  • Request feedback and contact you about your use of the Site.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Solicit support for the Site.

If you have subscribed to our newsletter, if you are a member of our website (if you can log in), or if you have made a purchase on our website, you will likely receive emails from us. We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you. To send you emails, we use the name and email address you provide us. The Site also logs the IP address you used when you signed up for the service to prevent abuse of the system. This website can send emails through the MailPoet sending service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters. Cookies may be created and stored by MailPoet to provide analytic, marketing, or other business-related information to us. Please see the “Cookies and Web Beacons” section in this privacy policy to learn more about how we use cookies. For information about MailPoet’s privacy policy, please see the “Third-Party Service Providers” section in this privacy policy.

Disclosure of your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and/or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf. Each third party’s privacy policy is linked and can be accessed by clicking on their names in this section, including but not limited to payment processing, receiving, and processing orders (WooCommerce, Printful), data analysis (Google Analytics, GoogleAds), email delivery (WordPress, MailPoet), hosting services (Hostgator), customer service, and marketing services including advertising (GoogleAds). We may also receive information about users from these third parties, including analytic information.

Marketing Communications

With your consent, and with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law. This includes being sent our newsletter, if you choose to subscribe.

Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, leaving comments, or leaving reviews.

Online Postings

When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

Business Partners

We may share your information with our business partners to assist in resolving any issues and improving the services we offer.

Other Third Parties

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Website Analytics

We may also partner with third-party vendors (such as Google Analytics, MailPoet, and others), to allow tracking technologies and/or remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content, and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policies, found in the “Third-Party Service Providers” section of this privacy policy, and contact them directly for responses to your questions about their privacy policies. If you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor, or the opt-out links provided in the “Internet-Based Advertising” section of this privacy policy. You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and/or privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content, privacy practices, security practices, and/or policies of any third parties, including other sites, services, or applications that may be linked to or from our Site.

Security of your Information

We use administrative, technical, software, and physical security measures to help protect your personal information, including firewalls, encryption, and physical access controls. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. By providing your information to this site, you are agreeing to the collection and use of your information according to the terms of this privacy policy as stated.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference to not have data about your online browsing activities monitored and collected. At the time of this writing, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

Options Regarding your Information

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Clicking the “Unsubscribe” button at the bottom of a newsletter email you received from us (this will only remove you from the newsletter mailing list(s) you unsubscribe from).
  • Clicking here to manage your email subscriptions with us (this will only remove you from the newsletter mailing list(s) you unsubscribe from).
  • Contacting us using the contact information provided below.

If you opt-out of an email list with us, you will still receive order related emails if you submit a new order on the Site, and you will still receive emails from us in response to questions you ask us via email. If you no longer wish to receive correspondence, emails, or other communications from a third party, you are responsible for contacting the third party directly.

California Privacy Rights

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems and/or the systems of the third parties that may have processed your data.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Bitney Adventures Children’s Books & Gifts
South Burlington, VT 05403
Email: [email protected]